I have never encountered this much pain in the arse customer than the current one before.

I’ve done twice/thrice more complicated and bigger projects than this project in the past but never ever had this much of discussions, arguments, back and forth explanations and long meetings after meetings with the customer before.

I grew a few white hairs after handling this project and going to grow some more since the project is no near to the closing stage.

I thought I’m 90% done after sending out the last build and the user manual. I’m only expecting minor bug fixes but NOOOOOOOO he just has to go change the whole damn lot and have to fix almost everything from the DB schema to almost every form.

It’s all because of this F*ed up requirement spec and F*ed up customer to start with. I need a bad ass project manager to handle this kind of bad ass customer. Unfortunately, there is no proper project manager was assigned to this project, thinking it’s going to be a small one. I know I should
turn myself into a bad ass bitch to take matters into my own hand but the problem is I can’t become the bad ass bitch; I don’t know how.

It’s not that easy to become a good “bad ass bitch” when you’re trying to become one. You need certain skill in that area as well. I’m terrible in that area. The most I can do is I start raising my voice and become angrier but there is no art/tactic in it.

My main problem is that the angrier I am, the quieter I become. I’ll just yell back a few words then I won’t talk anymore. I got mess up in the head that I can no longer put those mess into proper word. I need some trained/naturally talented bad arses to back me up with the arguments. I think I need to go take a course on the art of bitching. Let me know if anyone providing one.

Anyways, my boss is just so nice dealing with customers. He accepts anything if they pay for it. Ok, it’s actually a good thing if they pay for it but what if they don’t pay and just keep bullying me and dragging the project on and on?

There should be a time when we say, “That’s it, no more, we are done, no nil nada F* off!”, and close the damn project.

Anyways, I’ll have to do more analysis and effort sizing on the new changes. I’ll bitch more about it later. Bye!

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