1. What is your name: May
2. A four Letter Word: Moon
3. A boy’s Name: Michael
4. A girl’s Name: Marilyn
5. An occupation: Manager
6. A color: Magenta
7. Something you’ll wear : Marc Jacobs + Maybelline
8. A food: Mutton + Mashed Potatoes (Moon Cake + M&Ms for dessert)
9. Something found in the bathroom: Mat + Medicine cabinet
10. A place: Melbourne
11. A reason for being late: Malaria or Mad cow disease
12. Something you’d shout: Mwahahaha!
13. A movie title: Me, Myself & Irene
14. Something you drink: Mocha
15. A musical group: Muse
16. An animal: Mongoose
17. A street name: Maunicau Rd (ok not exactly a street)
18. A type of car: Mini Cooper (Mr. Bean’s car) or Mini Bus
19. The title of a song: My Life Would Suck Without You, My Heart Will Go On
20. A verb: Motivate

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We (brother and I) have opened a joint saving account at ANZ main branch early August (18th to be exact). I’ve asked the lady who opened our account when we will get our ATM cards; she said “should arrive to you post box after two days”. I knew when they say two days that means two weeks with added “Fiji Time” but I wasn’t worry about it as long as I get the cards after two weeks.

We usually check our post box three or four times a week and there wouldn’t be a week we forget to check it. I was anticipating the cards should arrive after two weeks but no sign of them, not even a note to collect from their branch after four weeks. So, on 17th Sept, I looked for some contact details on the ANZ Fiji website and used the general enquiry form to email regarding the lateness of our cards.

They responded my email after 25min, requesting the account number as they were having some problem with the system and could not search by name, which was surprisingly fast and I was happy about their prompt service. After I sent the account number, the “Electronic Business – Fiji (ebusfj)” forwarded our cards numbers to “EBS HelpDesk HUB” asking for the cards’ despatch date as “ebusfj” couldn’t retrieve the action date due to the difficulties on beam (whatever the beam is).

“ESB HelpDesk Hub” then replied that both cards were posted out on the 28/08/09 to our post box. I replied them confirming the post box number is correct and we never received the cards. Local mails should not take that long and I wondered the cards were sent from overseas. I then requested for their advice on what action to take.

“EBS HelpDesk Hub” did not explain why the cards did not reach us or where they were sent from. But they replied “the only action we can take now is to order new cards for both of you. Please advise if we can proceed with this request.” Of course, what else should I have done since that’s the only advice they gave, so I gave a green flag, go ahead, order away; and asked how long will those take this time. They replied saying the orders have been placed, both cards and pins can be collected on Wednesday the next week.
Okie! I was all cool about it, I shall get my cards next week. Now, this is where the major problem starts.

On Friday 18th Sept, the cards reached our box. I was a bit confused; I thought we were suppose to pick up from the main branch; anyhow I did not mind receiving them in our box. On 22nd Sept, I prepared to pick up our pins at the branch and before doing so, I happened to logon to internet banking page and check my balance online. There was $10 shot in my balance.

I told my brother, who is the joint partner of the account, what to do about it but the arse ignored me and tell me to forget about it as it’s only a merry 10 bucks. I disagreed, arguing it was unacceptable to waste money like that and we should do something about it. I then realized that it definitely was not a merry 10 bucks but added consequences we might have to suffer for his so called merry 10bucks. We might lose on the monthly interest as the nature of this particular saving account only gives interest if we deposit each month and do not make a single withdrawal. The thoughtless brother did not seems to realize it and even fought with me for fussing and picking on him.

With no help from him, I had to take things into my own hand and sent the following mail to “EBS HelpDesk Hub” and “ebusfj”.

Hello XX,
Thanks for the help.
I’ve received the cards in my post box last Friday; it has 17th Sept 09 stamped on it.
It is very clear that ANZ has never sent the cards on mentioned date ie. 28/08/09.
With these new orders you just made, you have charged $10 stating: 21/09/2009 DEBIT REPLACEMENT DR CARD FEE 18/09/09 on my account.

It is very unfair and unacceptable that you charge us for your insufficient service.
I can bring the stamped envelope and letter as an evident to you to prove that you only sent our cards after I made this email enquiry on the 17th Sept.
It is not our fault that you delay your posting but why must we be charged for your lack of commitment?
I demand that you do something about this unfair charges and like to have my $10 back!
We do not need extra cards and only requested what we should have received 3 weeks ago.
If you have sent us the cards as promised date, we would not have wasted our time emailing back and forth plus this kind of situation would never happen.
Failure to provide the service is very unprofessional and on top of that charging customers for your failure is unacceptable.

Tomorrow I’ll have to come collect the newly order cards + PIN and like to talk to relevant personnel for this matter.
Kindly let me know who to talk to in order to explain this situation and make a proper complaint.
I must say, trying to claim back this merry $10 seems foolish but this is very important to point out ANZ lack of professionalism in their services and customer care department.

Regards,
May

PS. I forgot to mention that due to this implication, I might lose on my monthly bonus interest fee since Fast Saver account requires no withdrawal in a month to have a bonus interest rate. So, please take this matter very seriously and let me know the best solution to solve this.

After that I had to shoot two emails before they replied me admitting that it was their mistake.

“EBS HelpDesk HUB” replied:

Hi May,

Thank you for your email.
I sincerely apologise for the inconvenience caused.
Could you please provide your account number so that we can attend to the reversal of your card fee today.

“Electronic Business – Fiji” replied:

Hello May,

This is an error on our part and we apologise for the inconvenience caused. We will confirm once the reversal is carried out.
As for the interest for the month of September, we will manually calculate this and credit your account by the end of the month.

Kind regards
XX

Alright great, as long as they know their mistake and fix it the next day. But I have my doubt that the implications in Fiji never resolve that easily. So I waited for end of the month to check my account balance again. And of course, I was right about never resolve easy part. Here is what I saw in my account and what I emailed them on 1st of Oct.

Hello XX or YY,
Could you check my account again and explain why the promised action has not been performed?
You haven’t fixed my interest manually as you mentioned in the previous mail and on top of that you have charged $5 for withdrawal fee.
I like to know what that withdrawal fee is about and why there is no interest added to my account.
I have deposited $__ on 1/09/09 and made no withdrawal the whole month, which means I’m entitled for 5.25% interest rate September.
Now, kindly explain why in the name is wrong with all those transactions shows on my account and how to fix all those mess up!!!
Please see the attached screenshot. I would like this fixed by today and don’t want to keep wasting my time following up this issue again next month.

Thanks.
May

I got no respond from them after a few hours. So I made a call and as expected, the phone service was worse than the emailing. The call handlers were very impatient or rather rude about it and never listen to what I have to say but keeps putting me on hold and transferring among themselves. After 5th round of transfers, they won’t even say Hello anymore as they recognized my voice and put me on a long wait. I got so fed up had to hang up.

So, I shot another email:

Hello,

I called this number: 679 3213 000 and asked for one of you and they keep transferring me back and forth, putting me on queue for more than 10min and I got no one to talk to in the end hence hung up. This is outrageous!
Could you give me the direct contact number or person full name to talk to regarding this issue please.
You should at least help me properly on this part as nothing has been working out well with contacting anz via emails.

They then replied:

Hi May,
We are working on your interest today as its the 1st of October since we need to sight all your transactions from 01/09/09 to 30/09/09 respectively. We will advise you by EOB once the credit is done.
Regards

To reply to that, I sent:

And plz explain what is that $5 withdrawal fee is about.
I also need a direct contact person name and phone number.

Ebusfj replied and explained:

Hi May,
Please call my direct line on (___)_____ and I will assist you.
Thanks
XX

———–

Hi May,

The $5.00 fee will be reversed as well as it was the result of the second debit on the account (Acess card fee)
Regards
XX

Since, she’s care enough to respond my emails, I gave her a chance to do her job and planned to wait till end of the day to check on the account again.

During this time, I had to go to ANZ for another matter and happened to meet the Branch Manager Sales. I was not there to see him in the first place but to see another personnel.

The personnel I went to see has yet another bad attitude such as making annoying/impatient faces and tassking at me on my previous visit. She ignored me, who made a prior appointment with her before coming, and carry on chatting on the phone joyfully, then 5 more minute doing her own business after hanging up her phone. She saw me waving at her and she waved back; even after, she carries on ignoring me. I’m not sure if she was waiting for me to jump up and down insanely or call out to her to grab her attention. Finally when I get to see her, she showed more annoyed face and tassked at me. I consider “tassking” a very rude thing to do especially in this kind of customer service environment. Ok, that’s another story for another time. Back to the main topic.

This time round, she was not even in the office and I planned not to wait but to see whoever for my matter. I walked in the first opened door and let myself be seated while wait for the person to finish with the call. Lucky enough, I wasn’t chased out but he kindly asked me for my business and quickly helped me with it. I happen to see his business cards and found out that he’s a branch manager sales. I quickly asked him where the customer complaint section is and how to go about making a formal complaint. He was a bit surprised by my sudden request and asked if I want to complain about him. I told him it’s not about him but about my unresolved account issue of two months and briefly explain the implications. He then gave me a contact detail to lodge the complaint in writing plus his business card. I thanked him and left planning to write a formal complaint to mentioned address if my problem was not resolved by EOB.

At 4:28pm, “Ebusfj” emailed to inform the account updates.

Hello May,
We have reversed the $5.00 fee and credited the interest for September, 2009.
Kind regards
XX

I checked my account again and confirmed that all has been corrected. I made another deposit for this month and replied her mail:

Thank you XX.
I was going to call you around 4:30 if the issue hasn’t been fixed. I guess I don’t need to anymore.
I just checked the account and glad to found out that I’ve received the interest and reversed $5.
I’ll do a deposit for this month and hopefully no such implications should arise for next month.
Thanks again for your help.
May

Case closed. The point of this long story was to note down how ANZ do their business and handle their customers’ issues.

I learnt that I should never trust their word and keeps following up on them till the end. I also wonder that how many of ANZ customers have encountered this kind of implications and never get to go about resolving them. Many might not even realize that some unreasonable fees or charges has been applied to their account without their notice and those of who noticed (such as my brother) have never care enough to make a complaint thinking it’s just a few bucks which needs not worth wasting his time upon. But I was stubborn enough to care for merry $10 and have managed to keep/save our monthly interest of $129.45 + regained $5 the unnecessary withdrawal fee. Now it’s not “just a merry figure” anymore isn’t it?

Finally, let me share those of you out there like me who did not know where to make a formal complaint, you can write a letter to the following address.

To: Lilian Alfereti
ANZ Customer Advocate,
7th Floor, ANZ House,
Suva.

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I was thinking of taking a leave just to lazy around on my birthday but then I’m expecting some emails from customers and came to work anyways. See how responsible me is.

I got a few birthday wish emails from friends and a friend asking for cake. Come to think of it, I hardly have cakes for my birthdays, am sure I only have less than 10 birthday cakes to-date. The main reason is, I’m not fond of cakes and I tend to ask for other food (Burmese food like Kyar San Chat, Ohn Noe Khout Swal etc) than cakes. Anyways, mom cooks my favourite prawns today and I’ll ask her to cook something yummy for dinner as well.

It’s a bit of noisy day at work but same old routine so not much to talk about. A friend share his good news of receiving two job offers today and heard my boss’s happy about getting some $$ or something. It’s always good to see happy people; in my attempt to join their happiness, I checked my account and found out that I’m FJD 1.51/2 richer today. hehe. You see, I recently opened my new very first saving account (joint with bro) and that’s the interest I got for the month (rather 10days). Hey it’s better than nothing rite?

Surprisingly, I don’t wish or reminisce over things at all this birthday. I’m not quite sure it’s because I’m either content with my life or don’t care a thing about it at all. I’m just treating like just another day; guess age is catching up.

Anyways, got to get back to work; I’m just dropping a few lines on my long ignored blog in memory of my birthday. So do wish my boring life healthy, wealthy and sane.

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As planned, I woke up at 4:30am, got myself ready and revised my training manual while I was waiting for the pickup. They (an Indian driver and a Fijian gal) got to my place at 5:15am and stopped at service station for coffee and hot bread before we left Suva around 5:30am.

It was a cold and drizzling morning with a pitch black sky and not a single soul on the road until we pass Lami. We had a small chat on the road and found out that the driver is very fluent in Fijian. He conversed with the girl in Fijian nonstop to keep himself awake or just being his talkative nature.

They laughed their heads off several times in their conversations and checked back at me a few times to see how I was doing. Myself being a quiet nature, I didn’t/couldn’t join in their conversation and just dozed off at the back.

Unfortunately, I couldn’t doze for long as I had to catch my breath on these lumps on the road where the car just practically flew over them. I noticed then that the driver was driving with a scary speed of 160km/hr and would not slow down near the turns or on the road block lumps.

I hurried to belt myself up but I couldn’t pull out the seat belt as it stuck to the wall and wouldn’t budge an inch. I started getting sick in the stomach on every jump and kept checking the car speed meter. It reached over 175km/hr almost right to 180km/hr mark.

Amazingly both the girl and the driver did not seem to care about how fast they were driving and enjoying their conversation. I normally get motion sickness after 1 or 1.5hr of normal driving. This time, it was not even 1hr yet and I started throwing up at the back. As usual, I prepared myself with tissue paper, plastic bags and a water bottle so I did not mess up the car. I rolled down the window and tried to get myself fresh air but the wind was too strong and I couldn’t keep it open for long. I didn’t make a sound on my first two throw ups so they didn’t notice me and I didn’t want to let them know either. Then a few turns before Singatoka, I couldn’t bear anymore and made a big puking sound and kept throwing up all the water I drunk after the first two pukes.

They then shocked to discover that I was very sick and made a stop near Singatoka temple. It was around 6:40am and a few shop already opened so we stopped for about 10min and continued to Nadi. I was a lot better after the stop and the driver did slow down his speed and drove around 125-140km/hr.

I noted that it was the fastest drive I’ve ever ridden in my life and the shortest time taken to reach Nadi. If I guessed it right, we took just 2.25 or 2.5hr to reach Nadi which normally takes around 3.5 to 4hrs. The driver mentioned that his normal record from Suva to Nadi is 2hr 20min and he can drive faster than that if the road is clear. I’m so used to my Dad’s driving of 60km/hr that I dislike speedy driving. I decided I refuse to ride his car ever again after that day.

As we get closer to Nadi, the weather is getting hot and the sun started glaring. We reached to Nadi around 7:30, picked up one of their staffs at his place and got to Namaka around 8am. We setup all the machines in the lab with the software and ready to start the training at 8am. They introduced me to their big boss (said he’s the new director) and he thanked me for the good work done with the project. We then started off the day with a somewhat long prayer. The director then made a short (15min) speech on this year theme, what they plan to achieve, how this system will help them etc. and left for his other appointments. Then I started with my training; there were only 8 participants in this session out of 14 from the previous one. There was one new face in the group and the rest attended the previous session so they all have the manual and CD with them except the new one. I’ve prepared a few extra manual print outs so it wasn’t a problem and commenced the training smoothly.

The TPAF trainers were very busy that day and every now and then, they went out of the room to attend their classes and pop back in after a few minutes. I find it annoying that people moving around while I’m talking but couldn’t do anything as they have their business to do. I tried to cover all sections in the manual and went through individually with late comers or those moving in and outs. We previously planned to have a whole day training in which I planned to go through both version of the system but they couldn’t spare the lab for the evening and I can only cover the administrator version of system. We finished around 1:30pm and waited for our pick up. One of the TPAF staffs showed me around their Namaka centre and we went in to one of the classroom commenced by one of the participants in my training. She introduced me to her students; they were roasting boneless chicken and baking some buns. It smelled really nice and I was so hungry as it’s passed lunch time. I guess she noticed me hungrily staring at the chicken so she offered some to taste but unfortunately the chicken wasn’t cooked enough yet and she asked the student to put it back in the oven for a few min again. While we were waiting for the chicken and continuing with their cooking session, my pick up arrived. I couldn’t wait for the chicken so just took a few buns, said thanks to the students and left the Namaka centre around 2:30pm.

They then took me to their office at Nadi Airport to pick up something. My dad called to ask how things were and told me to try out lunch at Ta Ta’s place. I asked the place to the driver but he wasn’t sure where so we drove around Nadi town and asked some policemen for direction. We found the place and had our lunch around 3:15pm.

We left Nadi around 3:30pm; we were supposed to come back together with their boss but we left the boss group and took off early to Singatoka for vegetable shopping. I bought a few heaps of oranges, cabbage and papaya. There were lots of good looking dalo bundles and some of them were purple. I remember mom loves purple dalo and asked the girl if that’s the right dalo but turned out they were not. The vendors told us to look for some on the way to Suva as they don’t plant purple type in Singatoka. We drove slowly and stops many times to wait for the group behind us. The driver got out and smoked on every stop and he told us that he love smoking and drinking grog. We quickly strolled into Outriggers for a loo and waited the other group outside.

Finally the other group caught up and took a lead in front of us. Their driver was driving with 120km/hr flat and our driver cannot over take him as the boss was in that car. So he followed behind disgruntled and making faces and fits at the driver in front via the mirror. As we get closer to Suva, the car in front slows down to 80-100km/hr and no more over taking at all as the cars from Suva coming nonstop from the opposite lane. It was raining and with a slow drive, I didn’t puke at all on the way home. We then saw some guys selling dalo at the road side and the girl asked for purple dalo. Luckily they got one last purple bundle and I happily bought it.

I got home around 7:35; the driver repeated his name 3 times and told me to call him if I ever need to drive to Nadi as he drives private taxi in his free times. I thanked him and the girl for the day and forgotten their names after 5min. I was so tired and sat around for an hour reporting back the day events to the family; had shower, dinner, check emails, wrote down a few lines for the post and slept. And finish up the post after a week.

The End.

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His very first blog, “The private life of a badminton maniac“, talks about all his passion on racquet sports, especially badminton and racquet breaking hobbies. I’ve posted some of his actions on the past Badminton games in this post and; photos and videos of his squash tournament here.

I’m sure he’s no stranger to mayvelous’s regular followers as he is mentioned many times in my posts. He has also written a few posts on mayvelous: KISS My Arse!, bugs and fixes posts.

Zatlite – “the guy in spotlight”

You can see some of his ramblings in these posts: A Corn Seed Story , Bulldozer, April Fools, Sister Hiring Hitman, and more under “Family“, “Brothers and Sisters“, “Conversation” categories.

Zatlite competes in Badminton games

Zatlite strips and plays Tennis too!

And he also plays Squash and broken 3 rackets.

So, Zatlite, the great “Genius Sama” (that’s what he calls himself), has started blogging about his antics on The private life of a badminton maniac“.
Do check it out and roll him along. You won’t get bored I assure you.

P.S. That’s it dude, I’ve introduced you quite well haven’t I? Now, go do my dishes!

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I’ve been wanting to switch over DreamHost for ages but due to my limited knowledge on LAMP platform and DreamHost price is a bit expensive compare to my .net host, I couldn’t dare to test it out. But with this good promotion deal, I can afford to play around on DreamHost for 2years.

I want to keep my current DotNetPark windows hosting too in case if I happen to host .net site but I don’t plan to publish a new site anytime soon; I only have this mayvelous blog and 1 hosting should be sufficient enough.

Anyhow, now mayvelous.com is sitting on DreamHost and I’ve placed quite a lot of plugins which I couldn’t with previous Windows host. Mayvlous is now with,

• Friendly URL
• Related Post Links under each post
• Photo Gallery
• Post Rating stars
• Affiliate Logos & Links at the side bar
• A few widget ads programs which can only seen by certain countries

and many new plugins I’m still playing. I want to change my theme too but I still love the current one and too lazy to search for good themes so I’ll leave it as it is for now. Ok, Just drop by to say hello and let you know the updates…right, that’s about it.

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No related posts.

Here is the true face behind “May Hnin Phyu“.

Oh lord, did I just see a beard? The mouth and the hair look quite similar but I don’t have a beard for sure.

N3 suggests to try your name in Burmese as well, so I did and it came out as a robot.

“Mayvelous” turns out to be some dude. Hehe kinda weird isn’t it? Alrite, type in your name and see how you look like. Here is the site.

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I’ve done twice/thrice more complicated and bigger projects than this project in the past but never ever had this much of discussions, arguments, back and forth explanations and long meetings after meetings with the customer before.

I grew a few white hairs after handling this project and going to grow some more since the project is no near to the closing stage.

I thought I’m 90% done after sending out the last build and the user manual. I’m only expecting minor bug fixes but NOOOOOOOO he just has to go change the whole damn lot and have to fix almost everything from the DB schema to almost every form.

It’s all because of this F*ed up requirement spec and F*ed up customer to start with. I need a bad ass project manager to handle this kind of bad ass customer. Unfortunately, there is no proper project manager was assigned to this project, thinking it’s going to be a small one. I know I should
turn myself into a bad ass bitch to take matters into my own hand but the problem is I can’t become the bad ass bitch; I don’t know how.

It’s not that easy to become a good “bad ass bitch” when you’re trying to become one. You need certain skill in that area as well. I’m terrible in that area. The most I can do is I start raising my voice and become angrier but there is no art/tactic in it.

My main problem is that the angrier I am, the quieter I become. I’ll just yell back a few words then I won’t talk anymore. I got mess up in the head that I can no longer put those mess into proper word. I need some trained/naturally talented bad arses to back me up with the arguments. I think I need to go take a course on the art of bitching. Let me know if anyone providing one.

Anyways, my boss is just so nice dealing with customers. He accepts anything if they pay for it. Ok, it’s actually a good thing if they pay for it but what if they don’t pay and just keep bullying me and dragging the project on and on?

There should be a time when we say, “That’s it, no more, we are done, no nil nada F* off!”, and close the damn project.

Anyways, I’ll have to do more analysis and effort sizing on the new changes. I’ll bitch more about it later. Bye!

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It was the very first squash tournament for my brother since he started playing squash a few months back. We use to play Badminton only and this year my bro started playing squash with some of his friends so he still has a lot to learn before he can compete in the tournament. Nevertheless, he signed himself up in B Grade thinking C Grade is for kids and he would do fine in B. Well the result was he got knocked down pretty badly; he wasn’t really in his best form also and the opponent was quite experienced player who knows how to make him run around in court. So he lost his game and went into Plate pool and will be playing again today at Victoria Park. I guess I’ll go watch again this evening.

Aung’s very first squash game

One of the Ministers, Mr. Kenneth Zinck (and a few other big faces I sometimes see on TV), came to play as well, I’m not sure he came just to play for fun or was in the competitions as I couldn’t stay long to watch his game. He was cheering his buddy’s game quite loudly/actively. I was taking a few videos of the game and itching to take him as well but that would be awkward to directly shoot at him so I was waiting for his game but I left early and missed the game. I think he wanted his picture taken as well cos’ he kept smiling at my way while cheering for his buddy (Ok may be just my thought) .

I know him as one of the most active sport lovers among Fiji Government Ministers especially on Rugby games. We are sure to see him cheering from the front row in almost every Rugby games, yelling and waving his things (the flag/the banners I mean) at the camera. LOL. So we normally search for him everytime there is a Rugby 7 game on TV. Quite a celebrity he is. I also remember him very well after seeing him wear Tweety Bird necktie on one of the interview sessions on TV. Quite a fashion for him. It was so funny to see a Minister wearing some childish necktie with big Tweety bird at the bottom. I guess it must have been a gift from his kids or something. But that was one of the unforgettable sights about him.

There were some players from Nadi and other towns participating in the tournament as well. I met 4 young guys from Nadi; their coach was pretty nice man who encouraging us to join their club and telling us about his 4 players. His son plays in A Grade and other 3 guys play in Bs. He was also coaching a Korean girl who lost in ladies game against a Fijian girl. He said he also will be playing in the competition but I missed his game.

Coaching a Korean Girl

The Game with a guy from Nadi

Well you see, I had some ulterior motives, it’s not just watching my brother’s game but I went there to check out some good looking players but turn out only the old men were there. The Nadi guys are quite cute but they’re just too young, under 19. hehe Oh but there is this handsome organizer, I heard he’s very good player and former Fiji representative or something. Aww but it’s a pity he got ring on his finger haha. Nah I’m kidding, I just went there to cheer for my brother’s first game and also getting some material for my blog (Ok there’s still a motive behind but good motive).

Here are some more short videos I took: Two Games Mix + Score Sheet | Another Mix Game | Practice Games | Game Sheets

I’m going to watch the games today also at Victoria Park. One of our colleagues is playing in C grade and I’m sure more games to see today. They are having this tournament in 3 different places, Victoria Park, Merchant Club and Defence Club due to limited availability of courts in each club. Anyways, I hope I can watch some nice games this evening and hope that my brother and our colleague play well in their game also.

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• Rotten Service at ANZ Suva

You see, we have this disc stakka where we stored all our department softwares. It’s attached to a spare box sitting on my desk and I kind of become an unofficial librarian. Whoever ask to borrow software from me, I’ll just eject the discs from the stakka and hand it to them. There is no record of how many discs we have and who borrowed them. The stakka itself is installed for everyone hence anybody can login to the box and eject any disc as they like. The result is we lost a few important discs over the months. I have no idea who took them but discs are obviously keep missing from the disc stakka. We sent a few notification emails to everyone in the office asking about the missing discs but nobody responded.

I kind of feel responsible about it since it was sitting on my desk and I am the one who is giving out the discs most of the time (unless ofcos they login to the box and eject the discs themselves when I’m away). The problem with me is that whenever I am into something or concentrating on a task at hand, I seriously don’t care about things happening around. I don’t see or hear anything unless someone pokes at me or waves in front of face. Even so, I don’t hear half of the thing they are saying. So when someone asks a disc from me while I am busy, I just remove the disc and give it to them without looking at their faces or noting their names. That must be one of the reasons people take advantage of my ignorance to snatch some discs from me.

Anyways, last week we had a very loud and noisy discussing about how to maintain our softwares. Most of my colleagues say not to borrow software to anybody outside our department. Our HR manager disagrees and wants everyone to share the software the company owns. (Ok, I wasn’t in the discussion/arguments as it was happening at one of our colleagues’ desk and I just over heard bits and pieces.) Finally we agree to properly keep track of the disc movement in some way. Boss made up a software borrowing register spreadsheet and mail it to everyone saying, unless and otherwise people fill in the register prior to picking up a disc, we are not to give it to them. But the spreadsheet was editable by everyone which is not a good idea so I created a form out of it and pass around the form. After checking the form, one of our colleagues argues that the form is very easy to fill and we like to make thing difficult for whoever comes to borrow our discs. So he suggested a few adjustments to the form.

Here are some of his suggestions:

Way too easy, we need some pain here. Can we add some more fields :
Put this under “Borrower Details“

• Weight (kg)
• Height (cm)
• Eye colour (offer Green, Blue, Grey, Brown)
• Blood Type (offer A, B, AB, O) (suggestion to add negative, positive as well)
• Hair Colour (offer Black, Grey, Brown, Red, Blond)
• Random Question from http://www.survey-machine.com/take_survey/627331 that we’ll change every week or so, we’ll start with no. 1 “Have you ever peed your pants after age 8?”

Make all fields required.

There is a few more input from other colleagues as well such as “Do you have any recent health problem say in last 6 months?”, “Provide the medical certificate to prove your blood type”, etc…

How about that!? Is the form painful enough yet? Haha, I’m not sure how many borrowers will be able to fill in that form and surely throw some serious curses at us.

Anyways, I felt sorry for whoever have to fill in the form, and I did not implement those “Borrower Details” but left the simple form as below and see how things turn out. We had a few beta tests with our gang and now it is released to suva_everyone. One serious flaw we try to ignore is that anyone can login to the machine and remove the disc while I’m away from my desk. But for the time being, it’s doing quite well without complaint, a few minute ago, someone filled in the form and took 3 discs from me. I wonder how long this system will last though.

So how do you keep track of the softwares in your organization? Do share with us some of the cool systems you use in your company. And ofcos’ you are most welcome to make suggestion to our system above as well.

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Feed Back Message from Mayvelous.com
Shahidul Haq Sikder wrote:

Dear Sir,
We are one of the Largest Manufacturer & Importer of all kinds of raw salt.
Currently we are procuring to import raw salt from Myanmar.
pls send me all the Name & address of Salt Exporter & Manufacturer in MYANMAR with their E-MAIL address.

Waiting for ur reply.

B/Regards

——————————————————————————–
Shahidul Haq Sikder

——————————————————————————–
Managing Director

——————————————————————————–
Sikder Group of Companies Ltd.
1101/1 Malibagh Chowdhury Para
Dhaka-1219, Bangladesh.

Phone : 880-2-9337431,9337432,8312061
Fax : 880-2-9332626,8313642

web : www.sikdergroup.com

Website: www.sikdergroup.com

IP: 116.68.203.186

Hmm on the note of salt, I heard my aunt’s family do some salt business…well who cares.

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• Rotten Service at ANZ Suva

I LOVE Summize and Twitterfeed; I use them the most. I find this two, Tweetwheel and Twitter Charts, pretty interesting especially the Tweetwheel.

The result wheel is just amazing and you can hover over to see all those links in your connections.

Beautiful isn’t it? Well, if you have time, try play around with those. I bet you’ll love a few.

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It was very tiring yet very informational trip for me. Met lots of new faces and enjoyed talking with a few. Some of the discussions in the conference were very heated and too advance for me to understand but it was a good listening and enjoyed taking notes. I took a few videos of the parallel sessions but not sure whether to upload them online or not. May be not.

The conference was not really for me (actually almost none at all) but I’m glad to have attended such event and enjoyed my new found experiences. We couldn’t get to visit anywhere, not even to Bali town, except a day trip to Yogakarta. No shopping nor swimming for me. There are lots of beautiful swimming pools in the resort and the lovely beach in front but I couldn’t even dip my feet in there due to very short stay and very tight/packed schedules. So sad.

Anyhow, now I’m back and catching up news and feeds on my GReader and twitter; a lot happened while I was a way for a week. Gosh I couldn’t even leave my eyes away from you for a bit and now see what happen! There goes Nargis, Nargis, Nargis and Myanmar, Myanmar, Myanmar almost every news feeds (I see Mong done a GREAT job covering the news on GV, many thanks) and now it’s China earthquake, earthquake. Geez the world is such a mess! Alright stay calm, don’t worry, I’m back so everything will be alright and stay tune with mayvelous. (Yah right! hehe) My bad, I shouldn’t be making jokes as serious things happening all over the world, but then laughter is the best medicine sometimes right?

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• Rotten Service at ANZ Suva

It’s floral alright; I’m seeing lots of flower in the set. Everything seems pretty much the usual flower photos should be, but then there is it; this one photo really (…) me that I just have to click and view in detail.

It’s titled “Aroma“, a photo of seven year old girl embracing the roses. It’s so…ok, what’s the word I’m looking for? It’s the way she closed her eyes, her hand posture, the angle of her tilting head, the three roses. Everything about it is so… Captivating, enchanting…no, no I’m looking for the word starts with “Mes” …I keep saying like messimize, maximiz, mezzame and couldn’t get the right word out of it.

So, I asked my bro for help and he goes – immerse?, engrossed?, magnetized? No, not those but it has to start with “Mes”, then he finally said, “Mesmerised“. Yep, that’s the word! Then one of my colleagues asked who’s been mesmerised and he told me that the word is after Dr. Mesmer who specialised in hypnotism. Well, I didn’t know about that, so I quickly look through wiki and there he is – Franz Anton Mesmer.

Franz Anton Mesmer (born Friedrich Anton Mesmer May 23, 1734 – March 5, 1815) discovered what he called magnétisme animal (hypnosis in 1842, his name being the root of the English verb ‘mesmerize’.

Arh like that!, I learn something new. Anyways where was I? Oh yes, the photos; I also checked out the other three photos of the same girl. For some reason, I cannot grab the direct url or save the images. I guess it must be to do with sharing privileges on the photos. Respecting the photographer’s rights, I don’t want to do a screen grab hence just get a small thumbnail of each photos and linked them to the proper page.

The 2nd one “Flower profile“, things that attracted me is her smooth, silky skin – her cheek and neck line and the way she’s looking at the roses.

The 3rd one “Roses” is … ohh soo cute! How so very lovely her face and action on trying to kiss/smell the roses.

The pose in “Brita” is interesting too, but it’s too monochrome compare to other three. Still, it’s very pretty. It says “actress” in the description. Indeed the little actress.

Well, what do you think? Very mesmerising aren’t they?

Alright, I shall continue with my lunch since I’m satisfied, contented, pleased, delighted, thrilled DONE with … what was I searching again? Oh yah, the floral-fauna search, which I somehow ended with mesmerizing the “Aroma”. And why am I posting this bullcraps? Cos’ I WANT TO! Hump!

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I was reading 5th out of 9 volumes of very captivating Manhwa, “Operation Liberated Men”, until my dad woke up and started yelling at me to go to sleep. Ok I will post about Hwang Mi Ri and Lee Mi Ra (sisters?) later. Their Manhwa are so damn good. “Hot Blooded Woman” by Hwang Mi Ri is definitely a must read. It’s so funny and listed as one of the best Manhwa around. Anyways, back to the subject – the annoyances.

The annoyances started due to lack of sleep but more because I couldn’t finish the Manga in one go. I can’t wait to go home this evening and continue with the reading. So annoying! Why do I have to wait till I get home, while it sits on my laptop!

There are lots of ants in the office. The tiny, very fast moving red ants, they annoy the hell out of me. They’re running around on my coffee cup, going inside laptop, taking a walk on the screen and doing all sort of things to annoy me. I couldn’t find the spray, Mortein, either. The cleaning lady must have hidden it somewhere. So annoying!

Whenever I open Macromedia Fireworks 8 my display color scheme changes to basic scheme. I got reddish pink but it always change back into the annoying pale blue scheme. It doesn’t happen with Macromedia Dreamweaver program but only problem with Fireworks. Such an annoyance!

I always use Dual Monitors at work. My laptop highest resolution is 1680 x 1050px and the duel LCD is 1280 x 1024. Every time I change to dual mode, I have to go change their resolutions as well; otherwise the laptop screen takes the same resolution as the LCD and the display gone stretched out and weird. Why do I have to click many steps to change the simple setting, why can’t we do that by one click and it changes automatically? Arrgh annoying!

I have this problem most of the time with new folder column settings. They display unnecessary columns like ‘Date Taken’, ‘Tags’, ‘Rating’ etc. I only want ‘Size’ and ‘Date modified’. So I have to uncheck the options from column header but the stupid thing keep coming back every once in a while for the same folder. Why can’t it just save the same setting forever! May be I’ll have to set that in the option list. But still…remember it for god sake, so annoying!

Lately, I’m not sure when it started, my Firefox or the Download Helper extension must have screwed up. Whenever I try to download using download helper FF extension, the download dialog box doesn’t function well. I click “Save” button but the file is not saving. I have to do save at least 2 times for the file to pick up in the download box and starting downloading. Before I can just press “Enter” key and it saves just fine. Now even direct click to the button doesn’t work well and have to do it twice. It just annoy the hell out of me!

I can’t use my twhirl at home. I can’t login at all from home. It works just fine from office. What’s the meaning of this? Is it cos’ twhirl stores some sort of network settings during installation? Then how come the twhirl on my bro’s laptop is working fine both at home and work? Must be stupid vista security settings again? Arrghh So damn annoying!

I use to login to my Gmail account first, from there I click on “more” dropdown list then choose to go “Reader” link, but occasionally the dropdown got shorten and does not list all the other apps anymore, so I have to type in the direct URL to go to GoogleReader or GoogleGroup. So annoying!

The MS Word 2007 is so confusing! Annoying big tool bar on top is taking too much space, it’s no good if you have small screen resolution. I can’t find page browsing arrows which I use to find at the bottom of the document in previous versions. To move to the next page, I have to either scroll down or press page down, but I want “Next” and “Previous” controls at the bottom as the way it should be. I also can’t find the “Print” control when I start using it. Can you believe none of those big tabs list the damn “Print” icon in there? Then I finally found it when I click the stupid icon at the top-left corner of the document. Print is an important function and should sit at the obvious place; at lease have it in the context-menu. But noooooo, it just has to go play hide and seek with me. So annoying!

I still got lot of annoyances but the post gone too long so leaving it for next time. Don’t read other people annoying post if you don’t want to get annoyed!

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